Refund Policy

All purchases of products and services from Batson & Associates Limited are final. We do not offer refunds, exchanges, or returns under any circumstances. This includes purchases made online, in-store, or through any other channel. We strongly encourage customers to carefully review all product descriptions, service details, and terms before completing a purchase. By making a purchase, you acknowledge and agree to this policy. Our goal is to provide clear, transparent information so that all transactions are fully informed, reducing misunderstandings or disputes.

It is the responsibility of the customer to ensure that the products or services meet their requirements before purchase. We provide detailed information, images, and descriptions to assist in decision-making. If you are uncertain about a product, its suitability, or a service, we advise contacting us for guidance before purchasing. While we do not provide refunds, we aim to support our customers by clarifying any questions or concerns beforehand. Your understanding and careful review are essential to avoid issues related to our no-refund policy.

Although refunds are not provided, Batson & Associates Limited remains committed to customer satisfaction. If you encounter problems with a product or service, please contact our support team immediately. We will review the issue and provide guidance, troubleshooting, or alternative solutions where possible. While this does not constitute a refund, we strive to resolve legitimate concerns fairly within the limits of our policy. By completing a purchase, you agree to adhere to this refund policy and understand that all sales are final. Contact information for support is available on our website.